Support
Talk to a real person
Support runs on Telegram. Tell the support desk what is going on and it opens a ticket for you. First reply within 4 hours on weekdays, 12 hours at weekends.
Official BeMe handles, and only these
Support desk@BeMeSupportBotPrivate tickets, answered by the support team.Creator group@BeMeCreatorsPublic community. Keep account details out of it.Announcements@BeMeUpdatesRead-only channel for releases and status notes.Emailsupport@bemeapp.aiFor documents and anything you would rather not send in chat.
Two safety rules
- BeMe support will never message you first — if someone DMs you claiming to be BeMe, it isn't us.
- We will never ask for your password, a 2FA code, a recovery phrase, your full card number, or any kind of fee.
Already signed in? Open Support in your dashboard to ask the assistant or send the team a ticket.